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Email Assistant

How to engage with your assistant

You can engage with your assistant a few different ways — each one fits a different moment of the day.

Forward an email with a request​

Forward a thread to your assistant and add a question — "summarize this thread" or "what's the latest interaction with this account?" Deck reads the thread and replies in your inbox.

Forward to store​

Forward an email with attachments and tell Deck where they belong — "please keep this file in [project]". Deck files attachments to the right project. If the project doesn't exist yet, Deck asks you what to call it.

Email your assistant directly​

Fresh email, no forwarding. Ask anything across your projects, accounts, and integrations — or just throw it a question off the cuff. Your assistant has all your context on hand.

Missions​

Long-running asks. "Dig into this prospect" or "build me a one-pager on Acme." Deck plans, executes, and synthesizes a short brief at the end.

When in doubt, Deck asks​

If a message is genuinely ambiguous — two project names, no clear sender, mixed attachments — Deck replies and asks you to pick. Choose one from the reply and the email is filed.