Email Assistant
Get your address in two minutes
Setting up your Email Assistant takes about two minutes. You'll pick a name and send a test message — that's all. You're not connecting an inbox or granting Deck access to your mail; you're just turning on an address you can send mail to.
1. Pick your address
If you didn't already choose an assistant name during onboarding, in Deck, go to Settings → Email Assistant and choose a name. We'll use it to make your address:
your-name@agent.hellodeck.ai
2. Send a test
Try one (or both) to confirm everything's wired up:
- Forward an email thread to your assistant address and ask Deck to analyse it — "what's the latest with this customer?" or "summarize this thread."
- Send an attachment to your assistant address with a note like "store this in [project name]" — Deck files it for you.
Within a minute or two you'll get a reply from Deck telling you what it did.
If something doesn't look right, see Contact support.
Go further
Want mail to flow to Deck automatically — without hitting Forward every time? See Auto-forwarding from Gmail and Outlook in Advanced for label-based, sender-based, and rule-based patterns.
Read next
- How to engage with your assistant — the ways to lean on your assistant.
- CC the assistant — let Deck follow a thread without filing it.
- Attachments and supported files — what you can send and what Deck can read.