Contact support

Stuck on something? We're a small team and we read every message — usually with a fix or a workaround inside a business day.

How to reach us

Email — support@hellodeck.ai

Most replies land within a business day. Flag genuinely time-sensitive issues with "urgent" in the subject line and we'll triage them first. For bug reports, see the checklist below.

Writing a useful bug report

The faster we can reproduce what you saw, the faster we can fix it. Include:

• The page or feature you were using (a URL is ideal)
• What you were trying to do in one or two lines
• What happened vs. what you expected
• A screenshot if you have one — especially of error messages
• Roughly when it happened (today, yesterday morning, etc.) so we can find the right logs